In case Pet is found unhealthy at the moment of its acquisition confirmed by the Licensed Veterinary Clinic within 5 days, the seller undertakes to accept the return of the animal and shall issue a store credit of the amount been paid by the buyer. It will not cover the shipping fee or any other extra expenses.
In case of dissatisfaction of the buyer with the purchased pet, as well as in cases of theft, problems with the toilet, appearance of allergy in the family, etc., the buyer has no right to demand from the seller a refund or any other compensation of damages.
If, at some future time, you feel the pet cannot continue to be a part of your home, please contact the seller before making any other arrangements. The pet should never be put into a rescue situation or humane society but should be returned to the seller to be re-homed if necessary without any refund.
Shipping delay is not a cause for return
*Showroom by appointments only
At MeoWoff, we prioritize transparency in our refund policy to ensure a smooth adoption experience for our customers. Our policy is designed to protect both the health of our kittens and the satisfaction of their new families. If a kitten is found to be unhealthy within five days of adoption, verified by a licensed veterinary clinic, we will gladly accept the return and issue a store credit for the amount paid.
It is important to note that dissatisfaction with a pet due to personal circumstances, such as allergies or behavioral issues, does not qualify for a refund. We encourage all potential adopters to consider their decision carefully and to reach out to us with any questions prior to adoption. Our ultimate goal is to ensure each kitten is placed in a loving and suitable home.
MeoWoff is committed to the health and well-being of our kittens, which is why we provide health guarantees to our adopters. Each kitten undergoes thorough health checks and vaccinations before being made available for adoption. This ensures that they are in optimal health and ready to join their new families.
In addition to initial health checks, we recommend that new owners schedule a visit with their veterinarian shortly after adoption. This helps to ensure continued health and provides an opportunity to establish a care routine. We stand by the quality of our kittens and are here to support you in their care.
Should circumstances change and you find yourself unable to keep your kitten, MeoWoff offers re-homing support services. We understand that life can be unpredictable, and our goal is to ensure that every kitten finds a loving home, even if it means helping you find a new family for your pet.
We encourage you to contact us directly if you are considering re-homing your kitten. Our team is ready to assist you with resources and advice on how to find a suitable new home, ensuring that the transition is as smooth as possible for both you and your pet.
At MeoWoff, we take pride in the positive experiences shared by our customers. Our commitment to quality care and customer service is reflected in the testimonials from happy families who have adopted kittens from us. These stories highlight not only the health and temperament of our kittens but also the supportive nature of our adoption process.
We invite prospective adopters to read through these testimonials to gain insight into the experiences of others. Many customers appreciate our dedication to maintaining open communication and providing ongoing support even after the adoption process is complete. Your satisfaction and the well-being of our kittens are our top priorities.